*****ULENT SALES

GOOD DAY,

I HAD A CONSULTANT THAT CALLED ME TO REINSTATE MY FUNERAL COVER POLICY I TOOK OUT FOR MY DAD THAT HAD AN AMOUNT OF 299 AND A WEEK LATER ANOTHER CONSULTANT CALLED ME TO REINSTATE AGAIN.

I ADVISED THAT A CONSULTANT HAD ALREADY CALLED ME TO REINSTATE WAS THE REINSTATEMENT NOT SUCCESSFUL SHE SAID NO, WE CONTINUED WITH THE CALL AND SINCE JANUARY I HAVE BEEN DEBITED AN ADDITIONAL AMOUNT OF R395.

I CALLED OLD MUTUAL ON THE 28TH OF MARCH AND A LADY I SPOKE TO SAID THAT THE COVERED MY DAD TWICE AND I SAID THAT I WANT A RECORDING OF THE R395 SALE BECAUSE I HAVE A SALES BACKGROUND AND I FOUND THE SALE TO BE *****ULENT. SOME ONE WITH RE WOULD KNOW THAT A COMPANY WOULD NEVER PAY OUT A CLAIM UNDERWRITTEN BY THE SAME COMPANY SO WHY ON EARTH WOULD I DELIBERATELY HAVE 2 POLICIES FOR ONE PERSON IN THE SAME COMPANY?

THE CALL CENTER LADY SAID SHE WILL GIVE ME A COMPLAINS DEVISION EMAIL FOR ME TO WRITE TO AND I DID THAT ONE THE 2ND OF APRIL AND THE RESPONSE WAS THAT THEY WERE INVESTIGATING AND WOULD COME BACK TO ME.

TILL DATE I AM STILL WAITING AND I AM NOW DEMANDING THAT RECORDING CAUSE IT SHOULD BE MADE AVAILABLE TO ME UPON REQUEST.

AND I WANT ALL MY R395 PREMIUMS PAID BACK TO ME BY THE 12APRIL CAUSE I HAVE GIVING OLD MUTUAL A CHANCE BUT NO THE ONLY RESPOND WHEN U PUT A PUBLIC COMPLAIN