BM
Bukelwa M
1 reviews | Active since Feb 2021
09 Feb 2025, 06:37
*****ULENT POLICY STILL DEDUCTING OFF MY PERSAL
What a useless company... Very ***********, I reported a policy that was, *****ulently deducting off my Persal in the beginning of January till today the policy is still deducting I have not received a, single call from the so called ***** detectives. It is as if they are in this together with the service agents that open *****ulent policies against us. OLD MUTUAL I WANT MY NONEY BACK
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Replies (2)
Old Mutual's replyOfficial
09 Feb 2025, 09:11Good day Bukelwa M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply09 Feb 2025, 09:11
Official
Good day Bukelwa M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
21 Feb 2025, 10:43Good day Bukelwa,
We can confirm that our team has been in contact with you and attended to the matter.
Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
We can confirm that our team has been in contact with you and attended to the matter.
Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
Old Mutual's reply21 Feb 2025, 10:43
Official
Good day Bukelwa,
We can confirm that our team has been in contact with you and attended to the matter.
Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
We can confirm that our team has been in contact with you and attended to the matter.
Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management