ED
Esihle D
1 reviews | Active since May 2024
17 Nov 2025, 21:31
*****ulent policy
Old mutual insurance ****mers, a *****ulent policy was opened on my name by their consultant and I reported it immediately to Cape gate old mutual, they kept deducting over R400 for 6 months, saying they are investigating yet they had all the details of the consultant and I provided them with all the proof. I haven't received my money to this day.
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Old Mutual's replyOfficial
18 Nov 2025, 08:06Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply18 Nov 2025, 08:06
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management