JS
Jurie S
1 reviews | Active since Jun 2020
21 Jul 2025, 09:23
*****ulent policy @Old Mutual
My wife and I have been going through a lot with old mutual. This is the second time Old mutual has been taking money from her persal for a *****ulent policy. The first time it was understandable, but a *****ulent policy again. This is plain reckless. We did not make that policy nor did we give old mutual consent do deduct money from my wife's persal. Old Mutual please close the policy effectively immediately and refund the money. Then block us from your system.
Helpful (0)
Replies (1)0
Replies (1)Old Mutual's replyOfficial
21 Jul 2025, 10:31Good day Jurie,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply21 Jul 2025, 10:31
Official
Good day Jurie,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
