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Nolwetu N

1 reviews | Active since Sept 2024

09 Jun 2026, 18:52

*****ulent Policies on Persal

Iam beyond frustrated with Old mutual, it seems there's little to no control on how their consultants open *****ulent policies on persal. Or there's little consequences to them. Every every few months I have to cancell a policy by old mutual. I have just sent a complain for 1 yesterday to my surprise 2 more appear today for this months payslip. The nerve to still want me to take out more money so that I can have these policies cancelled. Will the company be held responsible for all the things I wont be able to pay next month. R1500 is not child's play in this economy.

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Replies (1)
Old Mutual
Old Mutual's reply09 Jun 2026, 19:00
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management