EL
Emmy L
1 reviews | Active since Mar 2019
06 Feb 2026, 20:27
*****ulent policies
Last month I found out that I had a policy under my name that I didn’t not agree to. It was a quote but the policy has deducting from my salary for the past few months. Since the cancellation of the policy I have heard nothing from you regarding the investigation and refunding of my money.
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Old Mutual's replyOfficial
07 Feb 2026, 09:22Good day Emmy, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply07 Feb 2026, 09:22
Official
Good day Emmy, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management