AN
Azathi N
1 reviews | Active since Jun 2026
10 Jun 2026, 09:12
*****ulent policies
Old mutual consultants have been opening *****ulent policies under me, it’s been over a year fighting back and forth with them! Till today I am still fighting, I cancel the policies their consultants keep opening them. Of which that’s a crime and violation of popi act, because I did not give them my persal number, Id number, they even forge my signature. I am still fighting for my refund till today
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Replies (3)
Old Mutual's replyOfficial
10 Jun 2026, 10:30Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply10 Jun 2026, 10:30
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
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Azathi N's updateReviewer Update
10 Jun 2026, 11:06This is an emergency matter! Because I have been fighting this for over a year now. I want all my money back and deal with your consultants for doing *****
AN
Azathi N's update10 Jun 2026, 11:06
Reviewer Update
This is an emergency matter! Because I have been fighting this for over a year now. I want all my money back and deal with your consultants for doing *****
Old Mutual's replyOfficial
10 Jun 2026, 11:19We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Old Mutual's reply10 Jun 2026, 11:19
Official
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management