MS
Michelle S
1 reviews | Active since Jun 2026
10 Jun 2026, 10:33
*****ulent policies!!!!!
I am not an old Mutual client nor have i ever been or will i be BECAUSE today i had to submit yet another set of documents for a *****ulent life policy opened on my ID. This is the 4th time this has happened! How is this even allowed???
If they really wanted to they could put a stop to it by looking at who the employees are that opens these and hold them accountable!!
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Old Mutual's replyOfficial
10 Jun 2026, 12:13Good day Michelle,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply10 Jun 2026, 12:13
Official
Good day Michelle,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management