*****ulent Investment against my salary that Old Mutual did not attend to after being reported

I reported a *****ulent investment policy of R1400 that came through my salary without my knowledge, but Old Mutual did not take it seriously. Immediately, I received my payslip and saw that there was something very wrong with my salary, as it was not what I expected it to be. I went to Old Mutual branch to cancel the policy and lodge a complaint.

They told me something very strange, consultant said if I lodge a ***** case I cannot cancel it, if I cancel it I cannot I cannot lodge a complaint, like really, I must knowingly stay with a *****ulent debit of R1400 off my salary to qualify to lodge a complaint, does that make any sense?

So anyway, the consultant refused to lodge a complaint for me because I was cancelling it as I could not afford that my salary be down by such a big amount that I did not plan to take.

I went back to my office to lodge a complaint by email, since it was refused at the branch even though I said it was *****ulent, so Old Mutual makes *****sters get away with it just because a client is cancelling, so the *****ster can carry on and de***** other people.

I sent an email to the complaints department. I already have an email for them. Did they respond, No its been, did they refund my money? No.

I need to know who put this policy on my behalf, and I need to know what action Old Mutual has taken against the person.

I need a refund as soon as possible. I was hoping Old Mutual would just refund me at the end of the month, but they did not