*****ulent Funeral Policy

My name is Sithupi Ndivhuwo, contact details *** and email address ***.

On July 2024, i noticed that there were two policies deducting from my payslip which were unknown to me, i found out after i had canceled the investment i had with Old Mutual. On February 2025, i went to the Old Mutual branch in Thavhani Mall Thohoyandou to lodge a complaint and they found out that those policies belong to one Mrs Nkhensani who is unknown to me. Policy numbers are indicated on a document of the complaint I’ll attach below.

I haven’t received any communication from Old Mutual since i opened the case. I have tried all attempts to contacting them on their email, via calls and social media with no response and no help at all. Those policies are still deducting from my payslip, latest payslip will also be attached below. The two policies do not belong to me but they are being deducted from my payslip and it hasn’t being solved.

All i want to be assisted with is to get a refund for all the months I have been paying for since this deduction was authorised *****ulently, without my knowledge and my permission.