NK
Nangamso K
1 reviews | Active since Dec 2023
27 Aug 2026, 09:09
*****ulent funeral policy
In August 2025 I found out that someone opened a funeral policy for me without my consent I then went to the branch to report and cancel the policy. Then again in December they did the same thing and I went to open a ***** case. Each time I call or go to the branch I'm told that they are still investigating. They still deducting my money from the payslip and haven't refunded me.
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Old Mutual's replyOfficial
27 Aug 2026, 10:54Good day Nangamso,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply27 Aug 2026, 10:54
Official
Good day Nangamso,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management