AN
Asanda N
1 reviews | Active since Jun 2021
09 Oct 2025, 14:12
*****ulent Funeral Policy and Refund Delay
A funeral policy was opened under my name in July without my knowledge, and I have not yet received any feedback or refund.
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Old Mutual's replyOfficial
09 Oct 2025, 14:52Good day Asanda N, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply09 Oct 2025, 14:52
Official
Good day Asanda N, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management