NM
Nancy M
1 reviews | Active since Sept 2020
01 Sept 2025, 10:13
*****ULENT DEDUCTION
They deducted money on my Persal salary account without my authorization. I do not have an insurance with them. this is *****.
Helpful (0)
Replies (4)0
Replies (4)
Old Mutual's replyOfficial
01 Sept 2025, 11:07Good day Nancy,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply01 Sept 2025, 11:07
Official
Good day Nancy,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
08 Sept 2025, 11:42Good day, Nancy.
We can confirm that our team has been in contact with you and has attended to the relevant matter for resolution.
Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
We can confirm that our team has been in contact with you and has attended to the relevant matter for resolution.
Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
Old Mutual's reply08 Sept 2025, 11:42
Official
Good day, Nancy.
We can confirm that our team has been in contact with you and has attended to the relevant matter for resolution.
Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
We can confirm that our team has been in contact with you and has attended to the relevant matter for resolution.
Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
NM
Nancy M's updateReviewer Update
29 Sept 2025, 10:32I am still waiting for my response since I submitted all the relevant documentations.
NM
Nancy M's update29 Sept 2025, 10:32
Reviewer Update
I am still waiting for my response since I submitted all the relevant documentations.
Old Mutual's replyOfficial
30 Sept 2025, 07:41Good Day Nancy M,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply30 Sept 2025, 07:41
Official
Good Day Nancy M,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management