AZ
Azama Z
1 reviews | Active since Jan 2025
30 Jan 2025, 18:40
*****ulent deduction
i have a problem problem with old mutual who keep deducting money from my salary *****ulenty and then when u open a case with them they keep my money and I ahve to suffer.. December 13, 2024 they deduted money from my salary *****ulently till today they have not paid my money back to me and again 20th dec 2025 they deducted and also have not received my money
Helpful (0)
Replies (5)0
Replies (5)
Old Mutual's replyOfficial
30 Jan 2025, 19:15Good day Azama Z,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply30 Jan 2025, 19:15
Official
Good day Azama Z,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
30 Jan 2025, 19:15Good day Azama Z,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply30 Jan 2025, 19:15
Official
Good day Azama Z,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
AZ
Azama Z's updateReviewer Update
21 Mar 2025, 18:30Till today Old Mutual has refunded my money back to me confirming they actually stole my money I dont know how many times I have gone to the branch, called head office and emailing the person who responded to this review but I have sent from pillar to post amd **** to... Old mutual is *****
AZ
Azama Z's update21 Mar 2025, 18:30
Reviewer Update
Till today Old Mutual has refunded my money back to me confirming they actually stole my money I dont know how many times I have gone to the branch, called head office and emailing the person who responded to this review but I have sent from pillar to post amd **** to... Old mutual is *****
Old Mutual's replyOfficial
22 Mar 2025, 11:02Hi there, we note your messages, and our team will provide you with feedback via email.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Old Mutual's reply22 Mar 2025, 11:02
Official
Hi there, we note your messages, and our team will provide you with feedback via email.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
AZ
Azama Z's updateReviewer Update
07 May 2025, 10:05Till today My money has not been refunded they are *****sters
AZ
Azama Z's update07 May 2025, 10:05
Reviewer Update
Till today My money has not been refunded they are *****sters