TZ
Thembeka Z
1 reviews | Active since Aug 2015
07 Aug 2023, 04:21
*****ulent debits
Old mutual are ******.When I went through my statement I saw they were debiting product I never signed for I called them and they promised to investigate and get back to me within 6 to weeks. 8 weeks passed. No feedback nothing. I emailed them no reply. I had to dispute debit orders of that stupid product. Old mutual is the worst company I ever worked with. Very stupid. It shows that they are aware.
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Replies (1)Old Mutual's replyOfficial
07 Aug 2023, 04:46Good day Thembeka
We received your review.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We received your review.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply07 Aug 2023, 04:46
Official
Good day Thembeka
We received your review.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We received your review.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
