TZ
Thembeka Z

1 reviews | Active since Aug 2015

07 Aug 2023, 04:21

*****ulent debits

Old mutual are ******.When I went through my statement I saw they were debiting product I never signed for I called them and they promised to investigate and get back to me within 6 to weeks. 8 weeks passed. No feedback nothing. I emailed them no reply. I had to dispute debit orders of that stupid product. Old mutual is the worst company I ever worked with. Very stupid. It shows that they are aware.

0
Replies (1)
Old Mutual
Old Mutual's reply07 Aug 2023, 04:46
Official
Good day  Thembeka

We received your review.

We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information. 

Regards

Coleen Aanhuizen
 Old Mutual Complaints Management