BF
Busikazi F

1 reviews | Active since Feb 2026

13 Feb 2026, 12:33

*****ulent activity by you employee

A *****ulent activity by your employee, Ms Zandile Mthembu who forged my signature and created a new policy was reported 05th February with this reference number CET*** and to date there is no response from old mutual. I have provided you with the name(Zandile Mthembu) and her contact numbers *** to date to make your investigation easier and your employee is busy continuing with her 'business'. I am really worried about the my data security because she used my information in my already existing policy to commit this *****.

0
Replies (1)
Old Mutual
Old Mutual's reply13 Feb 2026, 12:50
Official
Good day,

We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.

Regards
Old Mutual Complaints Management