BF
Busikazi F
1 reviews | Active since Feb 2026
13 Feb 2026, 12:33
*****ulent activity by you employee
A *****ulent activity by your employee, Ms Zandile Mthembu who forged my signature and created a new policy was reported 05th February with this reference number CET*** and to date there is no response from old mutual. I have provided you with the name(Zandile Mthembu) and her contact numbers *** to date to make your investigation easier and your employee is busy continuing with her 'business'. I am really worried about the my data security because she used my information in my already existing policy to commit this *****.
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Replies (1)Old Mutual's replyOfficial
13 Feb 2026, 12:50Good day,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
Old Mutual's reply13 Feb 2026, 12:50
Official
Good day,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
