SM
Sanelisiwe M
1 reviews | Active since Jun 2024
20 Aug 2025, 09:22
****ty services *****ing clients information
****in *****stars i received a sms that an enquiry was made against my profile i called numerous times and the consultants kept saying they dont know. I received my credit report and its showing that old mutual did a hard enquiry. Someone in that ****in business is using my details. I sent an email a week ago til this day i have not received a response
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Old Mutual's replyOfficial
20 Aug 2025, 10:35Good day Sanelisiwe M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply20 Aug 2025, 10:35
Official
Good day Sanelisiwe M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management