two pots

On the 10th of December 2024, I have withdrawn my retirement as a two pots system on whatsapps, Old mutual confirm that my money will be paid in my account in two working days. Until today my money was not paid in my bank account. I have tried several time to log a complaint, by empty promise, even submitted my bank statement as a proof that I never receive an money from Old Mutual. Your consultant keep on saying that are they busy with the process for almost a month now. I am not happy at all, and I am scared about my retirement balance that is still with Old Mutual. If you fail to pay this small percentage, I don't think old mutual will be able to pay all my money when I reach 55 years old. There is too much ***** happening at Old Mutual, since you claim that my money was paid into my account on the 11th of December 2024. I am thinking of cancelling all my policies with Old Mutual, since I lost trust,