LP
Lebohang P

1 reviews | Active since May 2024

11 Mar 2026, 08:40

Two pot withdrawal unfairness AGAIN

Two pot withdrawal unfairness AGAIN. Everyone that withdrew after me got their monies except me. It's not the first time this happens.

0
Replies (5)
Old Mutual
Old Mutual's reply11 Mar 2026, 08:49
Official
Good day Lebohang, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management
LP
Lebohang P's update11 Mar 2026, 13:56
Reviewer Update
It is not the first time this happens and you keep making false promises.
Old Mutual
Old Mutual's reply11 Mar 2026, 16:41
Official
Good day, Lebohang P.

We note your comments. Please be advised that this matter is being attended to, and feedback will be provided via email.

Regards
Old Mutual Complaints Management
LP
Lebohang P's update12 Mar 2026, 04:40
Reviewer Update
My partner and all my family members withdrew after me. Why didn't the 30 days apply to them.
Old Mutual
Old Mutual's reply12 Mar 2026, 07:25
Official
Hi Lebogang,

Our team is looking into this for you and will be in touch to assist.

Regards
Old Mutual Complaints Management