LP
Lesego P
1 reviews | Active since May 2022
11 Mar 2026, 20:34
Two pot withdrawal
I submitted my two pot withdrawal on the 2nd and sars sent mu directive to them on the 3rd already. My withdrawal was stuck on processing from the 8th and now the date has changed to the 11th which was today. Yes they advise the turnaround time is 30 days. But this is un acceptable. There is honestly no reason for such a delay and inconvenience. I have been waiting for payment for too long. The people who app**** after me have received their payments
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
12 Mar 2026, 07:30Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply12 Mar 2026, 07:30
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management