ZS
Zimasa S
1 reviews | Active since Apr 2024
02 Oct 2024, 01:31
Two pot withdrawal delay
I am so disappointed by Old Mutual and their *********** staff. First you hold on the line for very long only to be told absolutely nothing. I haven’t even received an update regarding the SARS directive. It’s been 2 weeks now. Can someone please assist, I don’t even know how far my application is in the process.
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Old Mutual's replyOfficial
02 Oct 2024, 01:35Good day Zimasa
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,
Old Mutual's reply02 Oct 2024, 01:35
Official
Good day Zimasa
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,