SD
Simphiwe D
1 reviews | Active since Mar 2026
08 Mar 2026, 07:45
Two pot withdrawal
I just apply for my two pot withdrawal on Monday on Wednesday when I check on old mutual app it says waiting for response from Sars,I did contact Sars they say they finalized everything on 03/03/26 Tuesday last week so now I am confused.even now when I open the old mutual app say waiting for Sars plz old mutual take us serious.On Thursday people were receiving the payment from other efund umbrella PF.
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Replies (2)
Old Mutual's replyOfficial
08 Mar 2026, 09:53Good day Simphiwe, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply08 Mar 2026, 09:53
Official
Good day Simphiwe, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
SD
Simphiwe D's updateReviewer Update
08 Mar 2026, 12:59Thank you for acknowledging my complaint
When my matter is resolved I will come back here and thank you.
When my matter is resolved I will come back here and thank you.
SD
Simphiwe D's update08 Mar 2026, 12:59
Reviewer Update
Thank you for acknowledging my complaint
When my matter is resolved I will come back here and thank you.
When my matter is resolved I will come back here and thank you.