WM
Weagan M
1 reviews | Active since Mar 2026
12 Mar 2026, 09:08
Two Pot Withdrawal
One of the worst experiences, setting themselves up for failure by setting a precedent with previous withdrawals taking not more than 4 days and look now the amount of complaints I see. My withdrawal has been stuck on the "awaiting payment authorization" part for 7 days now. No response from them that isn't littered with lies and deceit. Just pay the people their monies get it done and then focus on being better prepared the next time. This is used for emergencies but yeah I'll let my emergency know to hold 7 more damn days maybe 21 ffs can someone escalate or do something.
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Old Mutual's replyOfficial
12 Mar 2026, 10:59Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply12 Mar 2026, 10:59
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management