KB
Katerina B
1 reviews | Active since Jul 2024
30 Apr 2025, 13:51
Two pot withdrawal
Last year had a BAD experience with my two pot withdrawal. This year the same thing and even worse customer service. It seems their back office!/IT is ABSOLUTELY useless. And their so called friendly call agents are not as friendly as they claim.
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Old Mutual's replyOfficial
30 Apr 2025, 14:03Good day Katerina,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply30 Apr 2025, 14:03
Official
Good day Katerina,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management