PD
Phumla D
1 reviews | Active since Dec 2024
15 Dec 2024, 13:02
Two pot system
On the 17th of October, I submitted my application for the two pot pension system. I've have not yet received payment, I've followed up with Old mutual offices in Knysna, this is where I was informed the payment was processed but I haven't received it as stated above
Helpful (0)
Replies (6)0
Replies (6)
Old Mutual's replyOfficial
15 Dec 2024, 14:12Good day Phumla D
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply15 Dec 2024, 14:12
Official
Good day Phumla D
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
PD
Phumla D's updateReviewer Update
15 Dec 2024, 16:51Thank you very much
PD
Phumla D's update15 Dec 2024, 16:51
Reviewer Update
Thank you very much
PD
Phumla D's updateReviewer Update
17 Dec 2024, 09:56I'm still waiting since the 15 for a reply..Regards Phumla
PD
Phumla D's update17 Dec 2024, 09:56
Reviewer Update
I'm still waiting since the 15 for a reply..Regards Phumla
Old Mutual's replyOfficial
17 Dec 2024, 10:03Hi Phumla
The team will contact you to provide an update shortly.
Regards
Old Mutual Complaints Management
The team will contact you to provide an update shortly.
Regards
Old Mutual Complaints Management
Old Mutual's reply17 Dec 2024, 10:03
Official
Hi Phumla
The team will contact you to provide an update shortly.
Regards
Old Mutual Complaints Management
The team will contact you to provide an update shortly.
Regards
Old Mutual Complaints Management
PD
Phumla D's updateReviewer Update
17 Dec 2024, 10:37Thank you
PD
Phumla D's update17 Dec 2024, 10:37
Reviewer Update
Thank you
Old Mutual's replyOfficial
17 Dec 2024, 11:04You are very welcome. We appreciate your ongoing patience.
Old Mutual's reply17 Dec 2024, 11:04
Official
You are very welcome. We appreciate your ongoing patience.