Two pot disgrace

Old Mutual two pot system is a disgrace. This company will lose a lot of clients, no tracking system in place for your two pot claim. Always the generic response about volumes, turnaround time if 30 business days for claim to be paid out. You had since the 1 March 2024 to sort this out as you knew people were going to claim due to the state of the economy, even when two pot went live you were the only company to push back till the 23 September, and yet you still don't have systems in place to pay out quickly and efficiently. Your customer service is appalling to say the least. If I could give you a negative rating i would. Won't advise anybody to take out anything with them. Don't get in touch with m, just sort out your ****!!!!