SS
Sophie S
1 reviews | Active since Oct 2024
14 Oct 2024, 20:25
Two Pot Complaint
I'm disgusted by the level of service for such a big company. I've read the Reviews about the non existent two pot payouts. Someone needs to Answer because clearly we will wait Forever for our monies. This company needs to be investigated and all of you must just be arrested. SARS has no reason to lie about sending you guys directives since 29 September 2024 and we are still Waiting for the Money!!!! I knew there was something fishy when we were told we can only start claiming 23rd September 2024.Poor consultants probably can't even sleep at night from having to lie everyday to clients. I want my money as in Yesterday Please. Thank you!!! You have ruined the reputation of your company big time!
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Old Mutual's replyOfficial
14 Oct 2024, 20:31Good day Sophie
We received your review. We acknowledge your concerns raised regarding the Two Pot System. We will investigate this matter and contact you should we require any additional information. We will correspond with you via e-mail.
Kind regards
Coleen Aanhuizen
Old Mutual Complaints Management
We received your review. We acknowledge your concerns raised regarding the Two Pot System. We will investigate this matter and contact you should we require any additional information. We will correspond with you via e-mail.
Kind regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
Old Mutual's reply14 Oct 2024, 20:31
Official
Good day Sophie
We received your review. We acknowledge your concerns raised regarding the Two Pot System. We will investigate this matter and contact you should we require any additional information. We will correspond with you via e-mail.
Kind regards
Coleen Aanhuizen
Old Mutual Complaints Management
We received your review. We acknowledge your concerns raised regarding the Two Pot System. We will investigate this matter and contact you should we require any additional information. We will correspond with you via e-mail.
Kind regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,