ST
Sisa T
1 reviews | Active since Nov 2017
18 Nov 2024, 17:26
Two pot
I claimed 2 pot in September and I haven’t received payment till today and no correspondence or update on the status of my claim.
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Replies (3)0
Replies (3)
Old Mutual's replyOfficial
18 Nov 2024, 17:59Good day Sisa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply18 Nov 2024, 17:59
Official
Good day Sisa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
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Sisa T's updateReviewer Update
04 Dec 2024, 09:59The above issue is still not resolved 🤷♂️
ST
Sisa T's update04 Dec 2024, 09:59
Reviewer Update
The above issue is still not resolved 🤷♂️
Old Mutual's replyOfficial
05 Dec 2024, 07:58Hi, our complaint assessor will be reaching out to you soon.
Old Mutual's reply05 Dec 2024, 07:58
Official
Hi, our complaint assessor will be reaching out to you soon.