Trying to get my pension money

We have been trying for the last month to get my Pension money from Old Mutal, I can't count the times I have phone the call center and been given the run around.<br> Their interest rate is a joke, they have a million excuses and never come back to you.<br> On one call I was told I don't have any money with them, even though I have been paying into the fund for the last twenty years.<br> We need our money now as we have retired and can't be what a drama this is.