RS
Richard S
1 reviews | Active since Jul 2013
05 Jun 2025, 06:11
Trying to get a 2025 tax cert
Trying to get a 2025 tax cert. Keep getting ref numbers with auto response. No personal response. Much time wasted 😡
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Replies (1)
Old Mutual's replyOfficial
05 Jun 2025, 08:17Good Day Richard S, thank you for sharing your experience.
We sincerely apologise for the frustration this has caused. Your feedback is valuable, and we’re committed to improving our process.
One of our complaint assessors will reachout to you, and we’ll prioritise your request to get your 2025 tax certificate promptly.
Regards
Old Mutual Complaints Management
We sincerely apologise for the frustration this has caused. Your feedback is valuable, and we’re committed to improving our process.
One of our complaint assessors will reachout to you, and we’ll prioritise your request to get your 2025 tax certificate promptly.
Regards
Old Mutual Complaints Management
Old Mutual's reply05 Jun 2025, 08:17
Official
Good Day Richard S, thank you for sharing your experience.
We sincerely apologise for the frustration this has caused. Your feedback is valuable, and we’re committed to improving our process.
One of our complaint assessors will reachout to you, and we’ll prioritise your request to get your 2025 tax certificate promptly.
Regards
Old Mutual Complaints Management
We sincerely apologise for the frustration this has caused. Your feedback is valuable, and we’re committed to improving our process.
One of our complaint assessors will reachout to you, and we’ll prioritise your request to get your 2025 tax certificate promptly.
Regards
Old Mutual Complaints Management