SN
Sisonke N

1 reviews | Active since Sept 2015

25 Apr 2025, 22:23

Trust restored

I am giving them 5 star as Ongwezwa Thimbo changed my last experience with Old mutual. After reaching out to Hello Peter to express my frustration with the service I previously received, Ogwezwa took time to resolve my query and kept me in the loop as to how things were progressing with my query. She has restored my trust in Old Mutual again.

It's only fair to recognize when they are also doing something right.

Thank you Ongweza for all your help.

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Replies (1)
Old Mutual
Old Mutual's reply26 Apr 2025, 08:43
Official
Hi Sisonke

We are pleased to hear you are satisfied with our services and will inform the relevant department of your compliment.

Thank you for your efforts, we appreciate your feedback shared.

Regards
Old Mutual Complaints Management