DS
Deidre S
1 reviews | Active since Aug 2021
06 Sept 2021, 10:50
Trust restored
This review relates to my general experience with our recent claims process. We had difficulty with accurate communication and struggles to get through for follow-up. I did lodge a formal complaint, and in this regard Old Mutual was top notch. A resolution officer contacted me very quickly and the matter was investigated and speedily resolved. I would still recommend their services.
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Old Mutual's replyOfficial
06 Sept 2021, 11:14Good day Deidre S
We received your review on the 06 September 2021.
I am pleased to hear you are satisfied with our services. I will definitely inform the relevant department and individual of your compliment.
Thank you
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review on the 06 September 2021.
I am pleased to hear you are satisfied with our services. I will definitely inform the relevant department and individual of your compliment.
Thank you
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
Old Mutual's reply06 Sept 2021, 11:14
Official
Good day Deidre S
We received your review on the 06 September 2021.
I am pleased to hear you are satisfied with our services. I will definitely inform the relevant department and individual of your compliment.
Thank you
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review on the 06 September 2021.
I am pleased to hear you are satisfied with our services. I will definitely inform the relevant department and individual of your compliment.
Thank you
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,