Trouble withdrawing my savings

Good day I need help with old mutual please. I took 2 savings account of an amount of R500 each, both accounts started deducting on my persal in march. I then contacted old mutual requesting that one account be canceled and that i would like to be left with 1 savings account. Please take note both accounts continued debting from my accounts till date. * i requested a refund on the account i asked for it to be closed several times and only received R500 while it has been debiting from march till may * i was told that the second payment can be payed back after 30 days * as for the third 500 it can only be paid back once i am able to provide old mutual with my payslip as proof that they have been deducting which i cannot provide my payslip as i haven't been going to work due to lock down.

Come the second account

I went to the branch on the 26may 2020 requesting to withdraw my money and cancel that account aswell from the current account im left with which it supposed to have accumulated R1500 (r500 for 3 months march till may) im told I will receive R700 and something within 15 working days. And today R326 is deposited into my account from old mutual.

Help please