LS
Lerato S
1 reviews | Active since Feb 2019
22 Mar 2023, 20:29
Triple payment
I have had a funeral policy with old mutual for years and cancelled some and was left with my brother and my annuity. I increased my brother's premium. But now I'm paying triple the amount and I only increased it to R200. The consultant who was helping me is not reachable. I've been paying triple for 6 months now and made inquiries and no response. I want my money
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Replies (1)
Old Mutual's replyOfficial
22 Mar 2023, 20:33Good day Lerato Steyn
We received your review on the 22 March 2023
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review on the 22 March 2023
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
Old Mutual's reply22 Mar 2023, 20:33
Official
Good day Lerato Steyn
We received your review on the 22 March 2023
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review on the 22 March 2023
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,