DH
DANIELLE H

1 reviews | Active since May 2018

13 Mar 2023, 08:11

TRASH OLD MUTUAL

I would have rated no stars if there was an option. I’ve received the worst possible service from Old Mutual from when the policy was taken out to date. I regret taking the policy with them! They’ve requested me to complete forms with information that they have on hand and that hasn’t changed before they can process my withdrawal that is now going into the second week with no communication from them unless I call enquiring about this.

0
Replies (1)
Old Mutual
Old Mutual's reply13 Mar 2023, 08:20
Official
Dear Danielle

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management

Best regards,