BD
Bekezela D

1 reviews | Active since Mar 2016

21 Apr 2016, 09:25

Transferred My Investment Money to a wrong account

Hi, <br> <br> your guys have sent my investment money to a dormant bank account and I have given them a copy of my bank account, and you guys have been debiting from this new account for years..<br> I want my money back, all of it and i'm cancelling all my services with you guys. you just freaking *********** but good at ensuring that you don't miss or make a mistake on taking my money. <br> <br> So, please do me a favor and return all my money and cancel all your **** policies with me. <br> <br> Thanking you for the incompetence.

0
Replies (2)
Old Mutual
Old Mutual's reply21 Apr 2016, 09:43
Official
Hello Buhleb,

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.

Kind regards
Thabiet Mintin
Complaints Management
Old Mutual
Old Mutual's reply03 May 2016, 06:44
Official

Hello Buhleb,

I refer to the telephone call made. As confirmed the matter has been resolved. Thank you for your time and allowing us to rectify matters.

Kind regards
Thabiet Mintin
Complaints Management