TD
Tarren D
1 reviews | Active since Apr 2016
27 Jul 2016, 06:23
Transferes
<p>Contacted old mutual this morning, and I have literally been transfered over 10times to different departments. I have been on the call for 30mintues and my issue is still not resolved. I wanted to find out about the geenlight so that I can get deals on my gym membership. I rated the last advisor good, but that's old because I work in customer service and I know how important the survey is to an advisor... it was not get fault that I'v been transfered, but nobody took ownership and made it easy for me. My issue is still not resolve</p>
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
27 Jul 2016, 06:55Thank you for making us aware of the matter.
We will contact you to resolve your complaint.
Kind regards
Brent Sellidon
Best regards,
Old Mutual's reply27 Jul 2016, 06:55
Official
Thank you for making us aware of the matter.
We will contact you to resolve your complaint.
Kind regards
Brent Sellidon
Best regards,
Old Mutual's replyOfficial
27 Jul 2016, 07:16Good day Tarren
I called on your cell phone and left a voice mail.
Can you please call me on ***? I need some clarity in terms of the calls made.
Regards,
Brent Sellidon
Best regards,
Old Mutual's reply27 Jul 2016, 07:16
Official
Good day Tarren
I called on your cell phone and left a voice mail.
Can you please call me on ***? I need some clarity in terms of the calls made.
Regards,
Brent Sellidon
Best regards,
Old Mutual's replyOfficial
28 Jul 2016, 08:23Good day Tarren
Thank you for taking my call.
As confirmed, your advisor will be able to provide you with the assistance required in this instance.
Thank you for the opportunity to resolve this matter with you.
Regards,
Brent Sellidon
Best regards,
Old Mutual's reply28 Jul 2016, 08:23
Official
Good day Tarren
Thank you for taking my call.
As confirmed, your advisor will be able to provide you with the assistance required in this instance.
Thank you for the opportunity to resolve this matter with you.
Regards,
Brent Sellidon
Best regards,