Too busy for clients

Good day , I hope I find you well. Guys I am not happy with the silent treatment I am getting from you especially my Advisor , Ntokozo Maboee I sent quite a number of correspondences and I didn't get even a single response or just an acknowledgement of receipt never. I wrote to you guys last week not even a response from .Guys I am a small client I agree I am contributing very little that I know but don't you think I also need to be attended to if and when there are ississues.I came to your Organisation believing that you are professional but what I have experienced is proving otherwise. Previously my Advisor Maria Teffu she was spot on she attended to all my issues but this one is not good please change an Advisor or I will start shopping .