To be completely honest, I am not happy at all with my experience so far

To be completely honest, I am not happy at all with my experience so far. I expected reliable service and easy access to my policies and investment plan, but instead I have been struggling just to view my own information. Not being able to access my account or see the policies I opened makes me feel neglected and extremely frustrated. These are important financial matters, and I should never be left in the dark about them. I need urgent action to restore my trust in Old Mutual: Fix my account access issues immediately. Ensure that all my policies and investment plan are visible on my profile. Provide proper communication and support when problems like this happen. If things do not improve, I will be forced to consider cancelling everything and moving my business elsewhere. Please take this feedback seriously. I am a paying client, and I expect better service.