Title: Unacceptable Delay in Withdrawal – Reference CED***

I submitted a withdrawal request on 17 April 2026. After being asked for additional documentation, I completed and returned everything promptly on 21 April 2026. Despite this, my documents were only acknowledged and processed on 4 May 2026 — nearly two weeks later, with no valid explanation for the delay. As of today, 5 May 2026, I have now been informed that the funds will only reflect in my account within 3–5 working days. This means the full withdrawal process is taking close to a month. This is completely unacceptable. I comp**** with all requirements within the requested timeframes, yet the delay has been entirely on your side. I expect my funds to be paid into my account immediately. Delays of this nature raise serious concerns about your processes and service reliability.