mM
mosa M
1 reviews | Active since Jul 2017
31 Jan 2024, 09:02
TIRED OF DEBITS ON MY ACCOUNT!
I keep experiencing the same problem over and over. I complained just a few months ago about old mutual debiting me for 2 separate products because they say one has lapsed but they keep debiting. They sent a communication that my product has lapsed and I decided to go with another company. They have just again debited. My bank informs me I cannot cancel the debit on my side. Only old mutual can. I am so tired of this actually!!!!
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mosa M's updateReviewer Update
02 Feb 2024, 14:32I have sent all required documents and proof of debit and told the matter will be attended to immediately upon receipt. However, no further communication. The money can be deducted so easily but such a run around when it is time to refund.
mM
mosa M's update02 Feb 2024, 14:32
Reviewer Update
I have sent all required documents and proof of debit and told the matter will be attended to immediately upon receipt. However, no further communication. The money can be deducted so easily but such a run around when it is time to refund.