BB
Bongi B
1 reviews | Active since Dec 2025
04 Dec 2025, 12:48
This morning I wasn't treated well by Asanda Zondi who is working at Long Market Branch in PMB
This morning I wasn't treated well by Asanda Zondi who is working at Long Market Branch in PMB. When I came to her desk, She said who sent me here without greeting me without respect and she wanted me to collect a document from the receptionist, Then I just looked at her without a reply. Then she went to collect it and when she was done she said she sent the documents without telling me she was done and I asked her that is she done after waiting for some time. She said yes, Then I left.
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Old Mutual's replyOfficial
04 Dec 2025, 13:08Good day Bongi,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply04 Dec 2025, 13:08
Official
Good day Bongi,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management