EJ
Enkosi J
1 reviews | Active since Dec 2023
10 Feb 2026, 07:52
This is probably the 4th time now that I have to go and request old mutual to cancel a policy that they keep deducting from my payslip without my permission. We are busy and don’t have time to keep going to their offices requesting them to cancel a policy
Old Mutual is deducting in my payslip without my permission
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Old Mutual's replyOfficial
10 Feb 2026, 08:27Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply10 Feb 2026, 08:27
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management