This is it now

If I could give you a zero rating I would. I have since had it with how you are messing me around with my life cover policy . You lapsed my policy by not taking my debit on the requested date . You then tried to fix it and told me that you will take Decembers premiumsm and two impairs . The monies sat in my account from 18 th December when you were supposed to debit me . You then decided to debited me the 3 red of December and you did not take all the debits .!then you decided you meededb4 debits which you then unpaid me because I was aware of two as per akila and Kaylin who tried to assist me . Needless to say you have once again lapsed my policy . My advisor seems to be just so clueless as well . Seems like Thee is no proper communication between your various departments ‘ right now I am staying with no life cover because some *********** uninformed person made another error and o am subjected to this . It’s been two weeks now that I have been waiting for feedback from the advisor and the complaints departments’ you are playing with my life . Your persistent errors is costing me to have no cover . I am so tired and diss appointed in how you are dealing with my life . I think you should waive your unpaid a and reinstate my policy from the stance of your continuous diminished hindsight . I am tired now and I do not have time for a big company such as yours to be making such grave errors . Please this is now becoming a joke . A thousand phone calls and continuous loading with different people . One says this . The next says that . What is happening?!!!? am I dealing with a conundrum here . What is happening please sort this out please