RN
Rivoningo N
1 reviews | Active since Jul 2020
02 Jan 2026, 14:43
This discrepancy is frustrating
There is an issue with the Old Mutual Rewards Moneyversity points for 2026, where they are being recorded as 10 points equaling 1 cent instead of the correct value of 10 points equaling 1 rand. This discrepancy is frustrating, as it means that the completion of tasks is not being compensated properly. The problem has not yet been resolved and is causing significant inconvenience and wasting time.
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Old Mutual's replyOfficial
02 Jan 2026, 15:01Good day Rivoningo N,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply02 Jan 2026, 15:01
Official
Good day Rivoningo N,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,