AM
Anonymous M
1 reviews | Active since Jan 2024
17 Jun 2025, 12:25
This company is pathetic! I had an emergency and i had to request for a withdrawal on my tax free investment on the 2nd of June 2025
This company is pathetic! I had an emergency and i had to request for a withdrawal on my tax free investment on the 2nd of June 2025. I did a follow up on the 12th of June and i was told that i will receive an sms before end of business confirming the relea*****t of payment. Till to date, i haven’t received any communication from them! Imagine going to loan-sharks while i have an investment because Old Mutual always delays to release funds!
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
17 Jun 2025, 12:51Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply17 Jun 2025, 12:51
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management