N
Nokulunga

1 reviews | Active since Aug 2026

29 Aug 2026, 10:38

They *****ulently op...

They *****ulently opened a policy, when I went to claim they did not refund me

0
Replies (2)
Old Mutual
Old Mutual's reply29 Aug 2026, 11:08
Official
Good day Nokulunga, thank you for bringing this to our attention. We’d like to understand what happened and assist you further. Kindly DM us the following details so we can look into the matter:

• Policyholder’s name and surname
• Your name and surname
• Your ID number
• Policy number

Regards
Old Mutual Complaints Management

Best regards,

Old Mutual
Old Mutual's reply29 Aug 2026, 11:11
Official
Good day, Nokulunga. Thank you for bringing this to our attention. We’d like to understand what happened and assist you further. Kindly DM us the following details so we can look into the matter:

• Policyholder’s name and surname
• Your name and surname
• Your ID number
• Policy number

Regards 
Old Mutual Complaints Management

Best regards,