HL
Hlogi L

1 reviews | Active since Jun 2016

03 Jun 2016, 05:07

They take your money for policies but never wants to grant you a loan

<p>I app**** for a loan with Old Mutual, i got approved and was told to send payslips and statements, after that they declined me saying i didnt reveal the amount i pay for rent, but i ddnt lie about that, i gather rent and pay it from my account. What disappointed me is that Old Mutual debits more R1000 from my account worth of policies, when they want you to take out their policies they dont search you and ask you so many questions they just complete the form and start debiting your account but when they have to help you they search you even within within your toes. I have been loyal to Old Mutual I thought they are my family. I'm cancelling all my policies with them i'll take with Assupol anf Liberty rather.</p>

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Replies (2)
Old Mutual
Old Mutual's reply03 Jun 2016, 05:15
Official

Good morning Hlogi Legae

Thank you for the review.

We will investigate and resolve with you directly.

Regards

Belinda Hunt

Old Mutual
Old Mutual's reply15 Jun 2016, 09:39
Official

Good day Ms Nganyago

I have received confirmation that our Old Mutual Finance has been trying to get hold of you. Please can you advise when convenient to call you and if there is an alternative number. Only on receipt of this will the matter receive our further attention.

Kind regards

Belinda Hunt