1 reviews | Active since Apr 2015
They playing hide & seek in paying my claim
I have been paying monthly a fee for my provident fund witch is a SACAWU Provident fund witch is under Old Mutual from 2 years. I recently resigned October 2014 till today its been 6 months I havent got my money and the process takes 6 weeks. I have been calling every week from January 2015 and I have been treated with no respect, I've been treated as less emportant, I've been **** to and promises were **** that I would be called back by a supervisor witch was just a way to get me off their faces.<br> <br> I have leant that Old Mutual only care about taking money from me and not I don't matter that they must pay my claim. <br> <br> All I want is my money, I have worked very hard for I and I will never again use Old Mutua's services because they suck.
I'm sorry that you've had to follow up on your claim and have experienced a delay.
We are investigating and will be in contact with you to provide feedback.
Kind regards
Kareemah Sulayman
OMEM CST Complaints Management
I'm sorry that you've had to follow up on your claim and have experienced a delay.
We are investigating and will be in contact with you to provide feedback.
Kind regards
Kareemah Sulayman
OMEM CST Complaints Management
