tM
thulani M
1 reviews | Active since Sept 2016
28 Jul 2020, 12:14
They must look at each case with marit
I am have one of the worse customer serves with old mutual. The unwilling to assist attitude from their call centre agants and even some of their mangers. It's been a year since I have been straggling to change the debt date and now those policies have lapsed. I have been paying those policies from 2010 and because of their mishaps those policies are now closed. For me that is as ******** as it can get having paid for so long and company just stops do their part I must bea the price
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Replies (1)Old Mutual's replyOfficial
28 Jul 2020, 17:02 Dear Thulani
Thank you for the review.
We apologise for the inconvenience. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Old Mutual's reply28 Jul 2020, 17:02
Official
Dear Thulani
Thank you for the review.
We apologise for the inconvenience. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
