tM
thulani M

1 reviews | Active since Sept 2016

28 Jul 2020, 12:14

They must look at each case with marit

I am have one of the worse customer serves with old mutual. The unwilling to assist attitude from their call centre agants and even some of their mangers. It's been a year since I have been straggling to change the debt date and now those policies have lapsed. I have been paying those policies from 2010 and because of their mishaps those policies are now closed. For me that is as ******** as it can get having paid for so long and company just stops do their part I must bea the price

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Replies (1)
Old Mutual
Old Mutual's reply28 Jul 2020, 17:02
Official
 Dear Thulani

Thank you for the review.

We apologise for the inconvenience. We will investigate and resolve with you directly.

Regards
Old Mutual Complaints Management